FAQ

How do I use my new wax melts?

All of our parcels arrive with a 'how to' leaflet. If however you didn't receive one here is how to use your wax melts.

Pop two or three drops into your wax burner (depending on the size of your room and your wax burner, be sure not to add too many so it doesn't over spill).
Seal the bag back up to retain fragrance.
Before you use, make sure your burner is clean and free of debris. Always make sure you do not leave your burner unattended and keep away from children and pets.
Make sure you only use our wax melts in burners designed for wax.

How many melts should I use?

This depends on the size of your room but we recommend using 2-3 for small to medium rooms. Just make sure not to overfill your burner!

Shipping

Items are normally dispatched within 1-3 working days.

Estimated shipping times:​

United Kingdom: 2nd Class - 3-5 business days
                 1st Class - 1-3 business days

International parcels vary depending on where they are being sent. Please allow 2 weeks for delivery, however Royal Mail's aim is much less. All international parcels are tracked and signed. Please contact us for estimated shipping times.

Returns

Please contact me within 5 days of delivery​ and ship items back within 14 days of delivery​.

I don't accept exchanges or cancellations.

Sale items are excluded.

But please contact me if you have any problems with your order.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

© 2019 Little Millie Wax Co.

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